PRIVACY POLICY and
TERMS & CONDITIONS
PRIVACY POLICY
Effective Date: 2/22/2026
This Privacy Policy describes how Sagecrest Communications, LLC, operated by Ashleigh Santana (“Company,” “we,” “us,” or “our”), collects, uses, and protects your information when you visit this website.
By using this website, you agree to the practices described below.
1. Business Information
Sagecrest Communications, LLC
Henderson, Nevada
Email: hello@sagecrestcommunications.com
This website is operated in the United States and intended for individuals 18 years of age or older.
2. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
When you:
Submit a contact form
Sign up for our newsletter
Book a consultation
Complete a pre-meeting questionnaire
Complete a client intake form
Purchase a service or digital product
Submit a testimonial
Download a resource
You may provide:
Name
Email address
Business information
Responses to questionnaires
Payment information
Payment information is processed securely through third-party processors such as Stripe, PayPal, or Squarespace Payments. We do not store full payment details.
B. Automatically Collected Information
This website is built on Squarespace and may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on site
We use Google Analytics to understand how visitors use our website.
Squarespace may also use cookies and similar tracking technologies to enhance user experience.
3. How We Use Your Information
We use collected information to:
Provide and deliver services
Schedule and manage consultations
Process payments
Send newsletters (if you opt in)
Deliver digital downloads
Improve website functionality
Respond to inquiries
Maintain internal records
We do not sell or rent your personal information.
4. Sharing of Information
We may share information only when necessary to operate our business, including with:
Payment processors (Stripe, PayPal, Squarespace Payments)
Scheduling platforms (Acuity)
Website hosting provider (Squarespace)
Analytics providers (Google Analytics)
Information may also be shared with contractors only if required to fulfill services and only under confidentiality obligations.
We do not sell personal data.
5. Testimonials
If you submit a testimonial, you grant permission for Sagecrest Communications, LLC to publish it on this website or related marketing materials unless otherwise agreed in writing.
6. Cookies
This website uses cookies automatically through Squarespace. Cookies help improve site functionality and user experience.
You may disable cookies through your browser settings.
7. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission is ever fully secure.
8. Your Rights (Nevada & U.S. Residents)
You may request to:
Access your personal information
Correct inaccurate data
Request deletion of your personal data
To make a request, email: hello@sagecrestcommunications.com
9. Data Retention
We retain information only as long as necessary for business, legal, or tax purposes.
10. Third-Party Links
This website may contain links to external websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy at any time. The updated version will reflect a revised effective date.
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TERMS & CONDITIONS
Effective Date: 2/22/2026
These Terms & Conditions govern your use of this website and any services provided by Sagecrest Communications, LLC.
By accessing this website or purchasing services, you agree to the following:
1. Use of Website
You agree not to:
Copy, reproduce, or distribute website content
Scrape, harvest, or extract data
Reverse engineer proprietary frameworks
Impersonate the Company
Misuse materials or intellectual property
All website content, frameworks, language, and materials are proprietary to Sagecrest Communications, LLC.
2. Services Offered
Services may include:
Strategic consultation
Ongoing strategic support
White-label collaboration
Digital products
Specific scope and deliverables are outlined in individual agreements or invoices.
3. No Guarantees
Marketing strategy is advisory in nature. We do not guarantee:
Revenue outcomes
Specific growth metrics
Platform performance
Business results
Outcomes vary based on execution, market conditions, and external factors.
4. Professional Disclaimer
All services are provided for informational and strategic purposes only and do not constitute legal, financial, or tax advice.
5. Payment & Refund Policy
All consultations and services are non-refundable.
Rescheduling Policy
24-hour notice is required to reschedule.
One complimentary reschedule is permitted.
Additional reschedules may be subject to a fee.
No-shows without notice may forfeit the session.
Digital products are non-refundable.
6. Intellectual Property
All strategies, frameworks, documents, and deliverables remain the intellectual property of Sagecrest Communications, LLC.
Clients may:
Use deliverables internally within their organization.
Clients may not:
Resell materials
Distribute outside their organization
Claim ownership of proprietary methodologies
7. Limitation of Liability
To the fullest extent permitted by law, Sagecrest Communications, LLC’s total liability for any claim shall not exceed the amount paid by the client for the services giving rise to the claim.
We are not liable for indirect, incidental, or consequential damages.
8. Confidentiality (White-Label Work)
White-label collaboration and strategic support engagements are treated as confidential unless otherwise agreed in writing.
9. Governing Law
These Terms are governed by the laws of the State of Nevada.
Any disputes shall be resolved in Nevada.
10. Force Majeure
We are not liable for delays or failure to perform services due to circumstances beyond reasonable control, including but not limited to acts of God, internet outages, or governmental restrictions.
11. Modifications
We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.